Anti-social behaviour

Responding to complaints of anti-social behaviour

We will take all complaints of anti-social behaviour seriously and contact the complainant within the following timescales:

Priority 1                                                                      

• Drug dealing
• Criminal activity
• Violence
• Domestic violence
• Hate crime
• Serious damage to property

Timescale for Priority 1 

We will contact the complainant within 24 hours of receiving the complaint.
We will arrange to interview them  as soon as is convenient for them.

Priority 2

• Aggressive behaviour
• Frequent disturbance
• Drug/alcohol/solvent abuse
• Verbal/written harassment
• Noise nuisance
• Vandalism

Timescale for Priority 2

We will contact the complainant within 5 working days of receiving the complaint. We will arrange to interview them as soon as is convenient for them.

Priority 3

• Pet nuisance
• Minor noise nuisance
• Untidy garden/rubbish
• Access disputes
• Running a business from home

Timescale for Priority 3

We will contact the complainant within 10 working days of receiving the complaint. We will arrange to interview them as soon as is convenient for them.