Publications
Leaflets and forms
Use this page to access all of Enfield Homes' leaflets and paper forms. Please select a link to view a leaflet or form. You can print off a form, fill it out and return to us as required.
Your home
Tenants handbook. June 2008 (pdf file 2.28MB)
Tenants handbook - French. June 2008 (pdf file 257KB)
Tenants handbook - Somali. June 2008 (pdf file 288KB)
Tenants handbook - Turkish. June 2008 (pdf file 561KB)
Repairs handbook. June 2008 (pdf file 2.65MB)
Adaptations. January 2009 (pdf file 611KB)
Gas servicing be warm be safe. September 2009 (pdf file 531KB)
Grant to vacate application form. September 2009 (pdf file 515KB)
Grant to vacate guide. September 2011 (pdf file 509KB)
Improvements to your home. January 2010 (pdf file 469KB)
Keeping your home free from condensation and mould. June 2008 (pdf file 534KB)
Letting standard. June 2008 (pdf file 668KB)
Reduce your fuel bills. November 2009 (pdf file 433KB)
Repairs to your home. June 2008 (pdf file 543KB)
Whether it's your pod or your pad. Is your council home too big? October 2008 (pdf file 592KB)
Your right to improve. June 2008 (pdf file 545KB)
Right to buy. February 2011 (pdf file 448KB)
Right to buy application form (pdf file 486KB)
Asbestos survey. January 2011 (pdf file 568KB)
Contents insurance policy booklet (pdf file 248KB)
Contents insurance rate card (pdf file 64KB)
Contents insurance prospectus and application form (pdf file 316KB)
Contents insurance application form (pdf file 90KB)
Customer services and access
On your doorstep. May 2010 (pdf file 2.08MB)
Customer service standards. February 2009 (pdf file 1.04MB)
Getting involved
The network. June 2010 (pdf file 692KB)
Repairs improvement panel. May 2009 (pdf file 638KB)
We invite you to join us. April 2009 (pdf file 563KB)
Learning together. March 2011 (pdf file 1.25MB)
ASB
Anti-social behaviour policy (pdf file 233KB)
How mediation can help resolve disputes. August 2009 (pdf file 496KB)
Tackling anti-social behaviour. August 2009 (pdf file 903KB)
Rent and benefits
Paying your rent. November 2009 (pdf file 498KB)
Rent and service charges. November 2009 (pdf file 1.38MB)
Your right to benefit. November 2009 (pdf file 879KB)
Legal action for rent arrears. November 2009 (pdf file 555KB)
Direct debit form - rent (pdf file 54KB)
Housing and Council Tax Benefit (pdf file 209KB)
Refund request form (pdf file 61KB)
Feedback
Have your say. December 2008 (pdf file 619KB)
Major work complaints procedure. January 2010 (pdf file 668KB)
Estate manager satisfaction survey. August 2008 (pdf file 633KB)
Postal enquiries satisfaction survey. August 2008 (pdf file 569KB)
Reception satisfaction survey. August 2008 (pdf file 554KB)
Sheltered housing
Sheltered housing. October 2009 (pdf file 485KB)
Sheltered housing - our service standards. June 2008 (pdf file 719KB)
Leaseholders
Leaseholders handbook. October 2010 (pdf file 937KB)
About your lease - A guide for leaseholders (pdf file 1.52MB)
Dealing with leasehold complaints. January 2010 (pdf file 477KB)
Financial assistance for leaseholders 2. February 2010 (pdf file 499KB)
Financial assistance for leaseholders. October 2008 (pdf file 578KB)
Direct debit form - service charges (pdf file 33KB)
Buy back policy. June 2008 (pdf file 446KB)
Application to purchase garden land information (pdf file 21KB)
Application to purchase garden land application form (pdf file 105KB)
Application to purchase garden land information (pdf file 21KB)
Application to purchase garden land application (pdf file 105KB)
Direct debit rent (pdf file 54KB)
Direct debit service charges (pdf file 33KB)
Housing and Council Tax Benefit form (pdf file 209KB)
Refund request form (pdf file 61KB)
Right to Buy application (pdf file 486KB)
Contents insurance application (pdf file 90KB)